Court Program2023-11-29T13:22:20+00:00

[Court Name]’s Clearlee Knowledgebase

Knowledge, Resources, and Guidance for a Modern Testing Approach

[Court Name]’s Clearlee Knowledgebase

Knowledge, Resources, and Guidance for a Modern Testing Approach

[Court Name]’s Important Documents

Full Administrative User Guide

Our User Guide is tailored to your court’s program to help you add participants, navigate the monitoring portal, update notification preferences, and get results.

Download User Guide

Clearlee Testing Agreement

Click the link below to download the Clearlee Testing Agreement, which must be signed by each participant before testing begins.

Download Testing Agreement

Using Clearlee For [Court Name]

Everything you need to monitor with ease.

Ordering Test Kits

  • In your Clearlee portal, click MY MEMBERS and +CREATE to create a new Member. profile. Fill out all fields and click save. In the address fields, be sure to input your Court’s mailing address.
  • An onboarding email with temporary login information will be sent to the Member. They’ll then create their own login credentials and add their personal information to their profile.

  • Under the Weekly Test Schedule tab click +ADD TEST
  • Select the date and time to begin a testing window
    • Testing window preferences are global and can be changed under the My Facility tab
    • Testing window is defaulted to 8 hours
  • Select a Donor from the drop down menu
  • Click Add
  • The donor will receive a notification to test on the date and time selected

  • Under the Weekly Test Schedule tab click +Trigger Test
  • Select a Donor from the drop down menu
  • Click Trigger
  • The Donor will receive a notification to test at the top of the next hour
    • Testing window preferences are global and can be changed under the My Facility tab
    • Testing window is defaulted to 8 hours

  • In your Clearlee portal, click MY MEMBERS to see your Members’ profiles. This is where you can view:
    • Every Clearlee test they’ve taken, including results and video footage of the test
    • Upcoming scheduled tests.
    • Their Supporters — aka, people they’ve chosen to have access to their results, such as family members.

  • Results are processed and returned in 60 minutes or less after testing.
  • Click DOWNLOAD to receive a detailed PDF report of any test, including substances detected, final image captures, and notes for instances of Fail by Misstep.
  • If the results report indicates a Fail by Detection, Members must report to the nearest lab to complete a confirmation test via observed urinalysis by end of day. Members present lab documentation to their case manager when requested.
  • Result types:
Pass with Invalid Result All testing instructions were followed, but one to two panels did not render results. All other panels show a negative result.
Invalid Three or more panels did not render results due to inadequate saliva collection.
Decline The Member did not take their test in the designated testing window.
Misstep The Member did not follow the testing instructions or tampered with the test.
Detection TestCUBE rendered positive results for an unallowed substance.

  • By default, you will receive all notifications for all Members by text and email. This includes results alerts, Member account deletion alerts, and updates to a Member’s Allowable Substances list.
    • Toggle notifications on or off by clicking the blue checkboxes under Notifications Preferences. Once configured, click SAVE DEFAULT PREFERENCES.
  • To change Member-specific preferences:
    • Deselect all checkboxes under Results Preferences and Member Update Preferences and click SAVE DEFAULT PREFERENCES.
    • Select the checkbox for Add Individual Preferences for the Member you’d like to adjust.
    • Click CONFIGURE INDIVIDUAL PREFERENCES and use the drop-down menus to customize your alerts for each testing Member.

Using Clearlee For [Court Name]

Everything you need to monitor with ease.

Ordering Test Kits

  • In your Clearlee portal, click MY MEMBERS and +CREATE to create a new Member. profile. Fill out all fields and click save. In the address fields, be sure to input your Court’s mailing address.
  • An onboarding email with temporary login information will be sent to the Member. They’ll then create their own login credentials and add their personal information to their profile.

  • Under the Weekly Test Schedule tab click +ADD TEST
  • Select the date and time to begin a testing window
    • Testing window preferences are global and can be changed under the My Facility tab
    • Testing window is defaulted to 8 hours
  • Select a Donor from the drop down menu
  • Click Add
  • The donor will receive a notification to test on the date and time selected

  • Under the Weekly Test Schedule tab click +Trigger Test
  • Select a Donor from the drop down menu
  • Click Trigger
  • The Donor will receive a notification to test at the top of the next hour
    • Testing window preferences are global and can be changed under the My Facility tab
    • Testing window is defaulted to 8 hours

  • In your Clearlee portal, click MY MEMBERS to see your Members’ profiles. This is where you can view:
    • Every Clearlee test they’ve taken, including results and video footage of the test
    • Upcoming scheduled tests.
    • Their Supporters — aka, people they’ve chosen to have access to their results, such as family members.

  • Results are processed and returned in 60 minutes or less after testing.
  • Click DOWNLOAD to receive a detailed PDF report of any test, including substances detected, final image captures, and notes for instances of Fail by Misstep.
  • If the results report indicates a Fail by Detection, Members must report to the nearest lab to complete a confirmation test via observed urinalysis by end of day. Members present lab documentation to their case manager when requested.
  • Result types:
Pass with Invalid Result All testing instructions were followed, but one to two panels did not render results. All other panels show a negative result.
Invalid Three or more panels did not render results due to inadequate saliva collection.
Decline The Member did not take their test in the designated testing window.
Misstep The Member did not follow the testing instructions or tampered with the test.
Detection TestCUBE rendered positive results for an unallowed substance.

  • By default, you will receive all notifications for all Members by text and email. This includes results alerts, Member account deletion alerts, and updates to a Member’s Allowable Substances list.
    • Toggle notifications on or off by clicking the blue checkboxes under Notifications Preferences. Once configured, click SAVE DEFAULT PREFERENCES.
  • To change Member-specific preferences:
    • Deselect all checkboxes under Results Preferences and Member Update Preferences and click SAVE DEFAULT PREFERENCES.
    • Select the checkbox for Add Individual Preferences for the Member you’d like to adjust.
    • Click CONFIGURE INDIVIDUAL PREFERENCES and use the drop-down menus to customize your alerts for each testing Member.

How Clearlee Works For Members

Share this information with the individuals who will be testing with Clearlee.

Getting Started

  • Download the Clearlee app from Google Play or the Apple app store.
  • Check your email for a Clearlee email with your login info.
  • Use this login info to set up your account in the app.

  • A smartphone with the Clearlee app downloaded.
  • Strong WIFI or cell signal.
  • 30%+ phone battery charge.
  • Unopened saliva testPACKET.

  • Members can receive a notification that it’s time to test any day of the week starting at 6 a.m. in their time zone. Tests take 20 minutes to complete and can be done anywhere with WIFI or strong cellular service. Members will have a 4-hour window to begin their test — if they miss this window, they receive a Fail by Decline result.
  • When ready to test, Members must:
    • Restart their phone (this frees up the phone’s memory and improves connectivity).
    • Spread out the testMAT and follow the instructions listed there.
    • Watch Clearlee’s How-To video (above).
    • Place the blue phone stand on the testMAT where indicated, then adjust the phone so it is sitting completely upright — not tilted.
    • Place their phones on Do Not Disturb mode so the test is not interrupted. An interrupted test will cause a Fail by Misstep result.
    • Donors begin testing by tapping the TEST button in the app.
    • Follow the guided instructions in the app, with the testCUBE, testSTICK, and the Member’s face visible on the screen at all times.

How Clearlee Works For Members

Share this information with the individuals who will be testing with Clearlee.

Getting Started

  • Download the Clearlee app from Google Play or the Apple app store.
  • Check your email for a Clearlee email with your login info.
  • Use this login info to set up your account in the app.

  • A smartphone with the Clearlee app downloaded.
  • Strong WIFI or cell signal.
  • 30%+ phone battery charge.
  • Unopened saliva testPACKET.

  • Members can receive a notification that it’s time to test any day of the week starting at 6 a.m. in their time zone. Tests take 20 minutes to complete and can be done anywhere with WIFI or strong cellular service. Members will have a 4-hour window to begin their test — if they miss this window, they receive a Fail by Decline result.
  • When ready to test, Members must:
    • Restart their phone (this frees up the phone’s memory and improves connectivity).
    • Spread out the testMAT and follow the instructions listed there.
    • Watch Clearlee’s How-To video (above).
    • Place the blue phone stand on the testMAT where indicated, then adjust the phone so it is sitting completely upright — not tilted.
    • Place their phones on Do Not Disturb mode so the test is not interrupted. An interrupted test will cause a Fail by Misstep result.
    • Donors begin testing by tapping the TEST button in the app.
    • Follow the guided instructions in the app, with the testCUBE, testSTICK, and the Member’s face visible on the screen at all times.

FAQ

How do I add a Member?2023-11-29T11:45:52+00:00

In your Clearlee portal, click MY MEMBERS and +CREATE to create a new Member. profile. Fill out all fields and click save. In the address fields, be sure to input your Court’s mailing address.
An onboarding email with temporary login information will be sent to the Member. They’ll then create their own login credentials and add their personal information to their profile.

How do I schedule a test?2023-12-01T22:27:17+00:00

  • Under the Weekly Test Schedule tab click +ADD TEST
  • Select the date and time to begin a testing window
    • Testing window preferences are global and can be changed under the My Facility tab
    • Testing window is defaulted to 8 hours
  • Select a Donor from the drop down menu
  • Click Add
  • The donor will receive a notification to test on the date and time selected
How do I change my notification preferences?2023-11-27T17:20:01+00:00

Toggle notifications on or off by clicking the blue checkboxes under Notifications Preferences. Once configured, click SAVE DEFAULT PREFERENCES.

To change Member-specific preferences: Deselect all checkboxes under Results Preferences and Member Update Preferences and click SAVE DEFAULT PREFERENCES. Then select the checkbox for Add Individual Preferences for the Member you’d like to adjust. Click CONFIGURE INDIVIDUAL PREFERENCES and use the drop-down menus to customize your alerts for each testing Member.

How quickly can results be accessed?2023-11-27T17:25:11+00:00

Results are processed and returned in 60 minutes or less after testing.

When is my participant testing?2023-11-27T17:25:16+00:00

Clearlee is equipped to send fully randomized test notifications to Members, or schedule tests on specific dates, based on your Court’s requirements.

How do I add a Member?2023-11-29T11:45:52+00:00

In your Clearlee portal, click MY MEMBERS and +CREATE to create a new Member. profile. Fill out all fields and click save. In the address fields, be sure to input your Court’s mailing address.
An onboarding email with temporary login information will be sent to the Member. They’ll then create their own login credentials and add their personal information to their profile.

How do I schedule a test?2023-12-01T22:27:17+00:00

  • Under the Weekly Test Schedule tab click +ADD TEST
  • Select the date and time to begin a testing window
    • Testing window preferences are global and can be changed under the My Facility tab
    • Testing window is defaulted to 8 hours
  • Select a Donor from the drop down menu
  • Click Add
  • The donor will receive a notification to test on the date and time selected
How do I change my notification preferences?2023-11-27T17:20:01+00:00

Toggle notifications on or off by clicking the blue checkboxes under Notifications Preferences. Once configured, click SAVE DEFAULT PREFERENCES.

To change Member-specific preferences: Deselect all checkboxes under Results Preferences and Member Update Preferences and click SAVE DEFAULT PREFERENCES. Then select the checkbox for Add Individual Preferences for the Member you’d like to adjust. Click CONFIGURE INDIVIDUAL PREFERENCES and use the drop-down menus to customize your alerts for each testing Member.

How quickly can results be accessed?2023-11-27T17:25:11+00:00

Results are processed and returned in 60 minutes or less after testing.

When is my participant testing?2023-11-27T17:25:16+00:00

Clearlee is equipped to send fully randomized test notifications to Members, or schedule tests on specific dates, based on your Court’s requirements.

Contact Us

If our User Guide and FAQ were unable to answer your question, don’t hesitate to reach out and a Member of our Clearlee Court Support Team will reach out as soon as possible.

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